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Customer Service
When you contact a custom cabinetmaker, like Woodkraftz, the person that answers the phone is usually the person you will deal with throughout the project. Most times, that person is the clerk, salesperson, advertising agent, design assistant, shop draftsman, drawing detailer, purchasing agent, craftsman, installer, and finisher all wrapped into one (or a few.)
Contrast that with the big box store, where, depending on the time of day or day of the week, the person you need to talk with may not be available. If there are any problems or questions, you may have to deal with two or three people to finally get to the person that will be able to help you. Then you have to rely on the salesperson to order all the parts needed for your project the first time, and hope that there is no mismatching of finishes due to different run dates or dye lots. Or even worse when you find out the cabinet or component that you need to complete your project either arrived damaged or was incorrectly sized to work in your project.
In our custom cabinet shop there is no middleman to worry about passing through information and money. Regardless of the shop size though, dealing with one person greatly reduces the chances of mishandling information and virtually eliminates miscommunication.
What we offer
- Attentive Service
- Great Communications
- Locally Owned/Operated
- Designed to Fit You
Great Prices
Because our custom cabinet shop has many options to offer, the pricing schedule is variable as well, and will meet varying budgets. We are very comparable with stock cabinet pricing, giving better quality for approximately the same cost as the big box stores. For instance, we can put together a nice set of cabinets, at a very reasonable rate, for places like a rental home – something durable and good looking, but not overpriced. Yet, new cabinets for your existing kitchen that can match your other furniture or decor is a step up in design and product, but not much more in cost. Cabinet installation is usually performed by Woodkraftz, but allowances can certainly be made if you, the homeowner, wishes to do the installation yourself. We will assist you in any way we can.
As for payments, we offer a tiered payment plan consisting of a down payment and then scheduled progress payments along the four different points within the design/construction/finishing/installation period. Ensuring the customer will never feel pressured or nervous about the proportion of payments versus the project progress – this is paramount with maintaining the customer’s loyalty and trust. We also accept online credit/debit card transactions for your convenience.
What we offer
- Quality Products
- Competitive Pricing
- Ease of Transactions
- Piece of Mind
Quality Construction
Cabinet Case Construction – We use Oak or Birch plywood for all interior surfaces and finished with two coats of clear lacquer. Concealed soft-close hinges are standard. Stainless hinges and/or a wider than normal door opening feature is available as options.
Drawer Boxes – Our drawer boxes are 1/2″ birch plywood for the sides and bottoms, all with two coats of clear lacquer. We include full extension undermount soft-close drawer slides as a standard feature.
Doors – Raised Panel doors are typically reproductions of period styles, or variations thereof. As the name implies, this type of door includes a panel, or multiple panels, that are slightly raised up to create a classic dimensional look. The panels fit into grooves in the door rails (the horizontal pieces that form the top and bottom of the door frame) and the door stiles (the vertical frame pieces, side to side). The center panels are built to allow the panel to float within the grooves which allows for the wood’s natural expansion and contraction during the different seasons.
Shaker Style – has flat side frame members with a flat panel in the middle. This is the most popular style lately, painted white with clear lacquer finish.
Flat Slab doors are just as the name describes. Because of their simplicity, they fit well within a variety of looks, from traditional to transitional to contemporary.
Finishes – Unlike semi-custom and stock cabinetry, choosing custom cabinetry gives you the freedom to choose a finish – or finishes – that make your cabinetry one and only yours. Especially when you choose Woodkraftz as your cabinet builder. Finishes are available in stains, stains with glaze, clear tones with glaze, paints, distressed finishes, rub-through finishes and high-gloss finishes..
What we offer
- Strong Joinery
- Quality Built
- Attention to Detail
- Durability
Are you ready to start a project or have questions about some design element?
Colossians 3:17 Whatever you do in word or deed, do all in the name of the Lord Jesus, giving thanks through Him to God the Father.